Guest post by Olivier Aries – Design Thinking and Change Management Consultant Since Amazon reduced prices at Whole Foods and hinted at a new integrated service experience, retail chains like Walmart and Albertsons have been scrambling to innovate. Pundits...
Digital transformation is a popular theme these days. The major consulting firms all of digital transformation practices and we have been to several digital transformation (or digital innovation) summits over the past few months. Everyone from old school banks...